Installation

How to install Solargis Analyst

On Windows

Prerequisite

Description

RAM size

recommended is at least 16GB

Writable disk space

4.25 GB

Supported OS

Windows 10 (64-bit)

Windows 11 (64-bit)

Display resolution

Full HD (1920x1080) if not used display scaling (recommended DPI 100%)

On Mac

Distribution of Solargis Analyst is temporarily not available for Mac operating system

On Linux

Distribution of Solargis Analyst is temporarily not available for Linux operating system

Recommendations

CPU usage

During the installation process, it may happen that the system seems to be non-responding (on some machines a message "Installer is not responding" can appear as well for some time). However, the Analyst Installer process very likely continues running despite the non-responding warning message.

Installer not responding

In case the installation process seems to have stopped, we suggest keeping waiting for the process to finish and ensure that:

  • your laptop battery is charged and not in energy-saving mode

  • PC is not overloaded by other programs

  • PC has enough available disk space

  • Check whether the performance of your computer is sufficient

Internet access

Access to *.sdat.solargis.com and *.analyst.solargis.com domains is needed during the installation and runtime of the Analyst application.

Firewall settings

Before the first Analyst run, you need to allow Analyst to access the internet if prompted. It is required for a) license validation - mandatory, b) upgrades, c) getting (purchased) the data directly from Solargis web.

User permissions

Permissions to execute the installed software on the user computer and to access to Windows user home directory (especially the Start menu folder) are required for running Solargis Analyst.

Proxy settings

Contact your network admin to check if you need to set up the proxy (as Solargis Analyst needs to access the internet). To do so, click “Proxy settings” button.

In a new dialog, please, write URL with credentials included. Empty string means “do not use any proxy”.

Note: The internet communication carries the information for Subscription + License verification ONLY. (Otherwise the auxiliary services should inform you of any other internet communication.)

License activation

Validate your license

The first time you run Analyst, the software needs to validate that your license is valid. To do so, please follow these steps:

  1. Run the Analyst application (please ensure that you are online once Analyst starts).

  2. Log in to Analyst with the same user credentials as you use for apps.solargis.com

  3. Once you are logged in, choose the company to which the Analyst subscription is assigned.

Please note that there is a limit on the number of users in your subscription and a limit on the number of slots per user. From time to time during Analyst startup, the validation of your license will be done.

To check which of your Solargis company accounts is connected to your Analyst license, please do the following:

  1. Sign in from Solargis apps portal. If you still don’t have an account please read how to create one and contact your Solargis account admin for including your account in your company subscription. 

  2. Go to your Dashboard section and check whether the Solar Analyst logo is available under your subscriptions. If you don’t see the logo, please reach us at contact@solargis.com and we will help you activate your license (either purchased or a free trial).

Upgrade to the last version

Bugfixes and improvements are released regularly in the new versions of Analyst. To get the latest version of the software please follow the instructions below.

On Windows

  1. Run Analyst uninstaller from Windows Start menu.

  2. Choose to uninstall with or without removing local configuration files.

  3. Follow again the installation steps, the installer always installs the most up-to-date Analyst version.

Compatibility

Due to breaking changes and improvements, Solargis Analyst does not support backward compatibility for datasets exported from newer to older versions of application. This means that dataset used in newer version of Analyst will have unexpected behavior in older versions and it may not work properly.